Techno-Functional Consultant with 5 years of hands-on experience in Microsoft Dynamics 365 (CRM/CE) and Power Platform, including over 3 years at AlphaBOLD. Skilled in solution design, customization, and automation using Power Automate, Power Apps, JavaScript, and Plugins. Experienced in translating business requirements into scalable technical solutions, integrating D365 with external systems, and optimizing user experiences through tailored UI enhancements. Adept at collaborating with cross-functional teams to deliver high-quality CRM implementations, workflow automation, and data-driven business insights.
