In the Unified Service Desk (USD), you can perform inbound and outbound calls by integrating the CRM system with telephony providers such as NICE InContact,…
Ever since Microsoft introduced the new Capacity model for Dynamics 365, customers have been forced to rethink what to store, how to…
Azure Functions with Dataverse provide a potent combination in terms of extending business logic and functionality. As a result, it…
We are back again with a summary of another successful webinar. In this webinar blog, we will be discussing how…
Introduction Managing an application’s dependencies and technology stack across cloud and hosted environments is always a challenge. While developing the application, multiple environment-dependent bugs…
Managed IT services have made a name for themselves over the last several years. More and more organizations turn to managed IT services…
Introduction: If you are familiar with PowerApps, then you must already know how inconvenient it is when the PowerApps form…
In this blog, we will discuss the common problems which are associated with regression testing and their practical solutions. Due to…
Every organization needs to track its performance and business objectives whether they are achieved or not. It enables them to align everyone’s effort to the same high-level objectives,…
Microsoft Dynamics CRM is a Customer Relationship Management software by Microsoft. The main areas it focuses on are sales, marketing, and help desk.…