CRM Consultant

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Job Title: CRM Consultant


Job Responsibilities:

  • The CRM consultant will act as a technical expert on Dynamics CRM projects; implementations, customizations, migrations will be involved his day-to-day tasks.
  • Design and develop custom solutions to enhance the functionality of Dynamics 365/CRM using plugins, workflows, business process flows, Power Apps, and Power Automate.
  • Good understanding of Dynamics 365/CRM security
  • Create and maintain reports and dashboards to meet the reporting needs of business, experience on SSRS Reports, Charts & Dashboards for Dynamics 365.
  • Write high-quality code using C#, .NET, JavaScript, React, and other relevant technologies.
  • Proven expertise of Dynamics CRM Development experience
  • Proven expertise of .NET, C#, MSSQL Server
  • Experience assisting with architecting Microsoft Dynamics CRM system, related customizations, portals, and reports to model the clients.
  • Experience of Implementing Security measures at Dynamics 365/CRM.
  • Serve as a team member on multiple integration and data warehouse efforts in an Informatica environment.
  • Experience building Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
  • Interact with application development, enterprise architecture, business intelligence, technology services, and suppliers on a regular basis.
  • The candidate must be extremely detail-oriented, have the ability to multitask, and be able to prioritize multiple demands in a fast-paced environment.



Desired Skills & Experience


Minimum Requirements

  • 3+ years’ experience with software development, specifically around Microsoft Dynamics CRM
  • Proficiency in C#, .NET, JavaScript, React, and related technologies.
  • Experience in creating reports and dashboards for Dynamics 365/CRM
  • Good understanding of dynamics 365 Dataverse, Dataverse API, and integration with other systems
  • Involved with performance tuning of SQL.
  • Experience with both Microsoft Dynamic 365 CRM on-premises and online versions is a plus.
  • College or University degree in Computer Science or a related discipline


Core Competency Requirements


  • Proficient with developing, deploying, customizing, and integrating Microsoft Dynamics CRM
  • Demonstrated proficiency in creating CRM Environments.
  • Demonstrated proficiency with Microsoft .NET 3.5+ development using C#.
  • Demonstrated proficiency in using the either the CRM SDK or plugin platforms.
  • Experience with source control management systems and continuous integration/deployment
  • Internally motivated, able to work proficiently both independently and in a team environment.
  • Proven communication skills with both internal team members and external business stakeholders
  • Strong initiative to find ways to improve solutions, systems, and processes.

Preferred Competency Requirements

  • Experience with supporting Microsoft products.
  • Experience with Power Apps custom connectors and Power Apps component framework
  • Microsoft Dynamics 365/CRM certification
  • Microsoft Certified Technology Specialist (MCTS) for Microsoft Dynamics CRM
  • Experience working on an agile development team.

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