INTRODUCTION An API (Application Programming Interface) is a mechanism of sharing data between two applications. It allows two different systems…
I wrote a blog on claim based authentication for CRM. The idea was that once the users are authenticated the claims enabled…
MS CRM 4.0 implementation often involves customization. This customization might be custom web application that open up inside CRM or…
Dynamics CRM 4.0 has capability of creating custom entities and creating relationships with either system or custom entity. However in…
Every CRM solution has to be integrated with in-house applications in addition to other systems like Microsoft Outlook, Microsoft GP…
I am going to deviate a little from the series on which i have been working. I will get back…
In my previous post I discussed the concepts of lead, opportunity and contact for a B2C. As promised today i…
I have been working on a CRM project as BA/PM for some time now. Initially I didnt know much about…