More clients, more deals, more business
CRM software services
Reduce manual effort across customer service, marketing, and sales.
Increase sales productivity with an improved, automated solution.
Optimize ROI with a solution that empowers your teams to go above and beyond.
Unify your data to ensure easy access across departments and stakeholders.
Enhance your user experience by streamlining overall business processes.
Microsoft Dynamics 365 – CRM applications for all businesses
Empower your team with the insights and freedom they need to thrive by connecting your data, processes, and teams with intelligent business applications.
AlphaBOLD’s experts have the right skillset to help organizations optimize their business processes with Dynamics 365 Sales. From forecasting opportunities to accurate reporting capabilities to correctly categorizing lost/won opportunities, we can help you streamline your sales activities with Dynamics 365 for Sales. AlphaBOLD has helped many Fortune 500 companies manage their distributors, vendors, contractors, installers, and subcontractors throughout the sales process.
Track customers and orders
Quote, order and invoice management
Sales forecasting and reporting templates
Mobile access for all the information
AlphaBOLD can help organizations increase customer loyalty by providing unparallel services fueled by Dynamics 365 Customer Service and add-ons such as Unified Service Desk. Organizations can provide real-time, proactive customer service through omnichannel communication platforms that enable integrated, efficient, and effective information tracking.
Omni-channel customer service and ticket tracking
Reduced call time and higher first call resolution
Telephony integration for effective customer service
Guided navigation to find information faster
AlphaBOLD’s CRM experts can help organizations target the right audience, generate qualified leads, and manage funnels with Dynamics 365 Marketing. With AlphaBOLD’s strategic marketing and technical expertise, we are uniquely placed to implement Dynamics 365 for marketing in a way that empowers organizations to achieve their goals.
Unified platform for marketing and sales
AI driven personalized customer experience
Holistic customer experience
Real time tracking for personalized journey
AlphaBOLD’s experts can help organizations leverage Microsoft Dynamics 365 Field Service capabilities to deliver enhanced, and automated solutions. We provide digital assistance through intelligent scheduling, remote asset monitoring, and process transparency. We can help optimize your manufacturing operations.
Reduce maintenance cost with predictive maintenance
Acquire easy insights for engineers to plan maintenance
Automatically dispatch field agents for maintenance
Determine total production capacity, order fulfillment and maintenance costs
AlphaBOLD can help organizations gain visibility into key operations such as project planning, resource utilization and optimization, opportunity management and project billing with Dynamics 365 Project Operations. With a transparent project flow and a fully adaptable platform, organizations can improve collaboration and project efficiency.
Build customer trust with a unified, adaptable platform
Personalize customer experiences with AI
Provide a holistic customer experience
Engage with customers in real time for personalized journeys
AlphaBOLD’s CRM Solutions
Behavioral CRM is a connected system that enables sales and marketing to work together efficiently. The solution provides users with improved insights and efficient sales collaboration, thus empowering them to execute the sales strategy effectively. With tailored information, improved tracking, access to data, and time efficiency, the Behavioral CRM improves the overall sales and profitability of the company.
Why do you need CRM technology?
Better data organization for improved efficiency
Simplified processes for seamless experience.
Better customer understanding and reduced tickets
Improved communication and real-time updates
Readily available customer feedback