Microsoft Dynamics 365 for Marketing is the perfect out-of-the-box solution for solving numerous business objectives. Containing features that range from delivering marketing campaigns across multiple channels to aligning sales and marketing and nurturing leads into customers, Dynamics 365 for Marketing is a fully featured marketing suite. AlphaBOLD is a Microsoft Gold Dynamics Partner and the 2021 MSUS Partner Award Winner for Dynamics 365 Customer Service. We can help strengthen your marketing capabilities and expand your sales opportunities with our advanced industry knowledge and experience.

DYNAMICS 365 Marketing Capabilities

Multi-Channel Campaigns Lead
Insights and Reporting Unified
Target the right prospects with customizable templates, dynamic campaigns, A/B Testing along with multi-channel campaigns.
Orchestrate the customer journey for a more personalized effect along with direct integration with Microsoft Teams.
Event Management includes multiple user-friendly tools like an in-built event portal.
Gather insights from multiple real-time sources and integrate Microsoft Customer Voice tool for better reporting.
Benefit from ready-built integration with other Dynamics 365 products with the unified platform.
AI driven insights help in lead scoring and better marketing performance including features such as smart scheduling and spam score.

Align Sales and Marketing

  • Track and prioritize leads 
  • Improve marketing effectiveness
  • Nurture leads and accounts 
  • Run business unit-level marketing 

Make Smarter Decisions

  • Develop rapid campaign assets
  • Experiment and choose the right content 
  • Gain a better understanding of customer needs

Personalize Customer Experiences with AI

  • Provide one-to-one personalized communications
  • Orchestrate customer journey
  • Design customer-led experiences
  • Target the right audience

Easy to use adaptable platform

  • Easily customize and extend the application 
  • Deliver seamless experiences across digital channels
  • Easily integrate data and processes

Ready to start?

Get a personalized consultation for your project.

Why AlphaBOLD As Your Microsoft Dynamics Partner?

  • End-to-End Dynamics CRM Services:

    Consulting, implementation, configuration, integration, custom development, ongoing support.... we’ve got you covered!

  • More than 30 Years Collective CRM Experience:

    We know the ins and outs of Dynamics CRM. We've done this for years, and we'll keep doing it for years.

  • SoCal Presence:

    We have local offices in San Diego and Los Angeles. Stop by for a cup of joe.

  • Microsoft Gold Partner:

    Proven excellence in solutions delivery, customer success, and satisfaction.

  • Full-Service Offerings:

    Dynamics CRM, SharePoint, Business Intelligence, IT Services, and Custom Development.

  • 70+ Passionate Technology Experts:

    A unique combination of talent, experience, methodology, and dedication.


Featured success stories


No. Dynamics 365 Marketing is only available online.

A detailed breakdown of the service limits within Dynamics can be found here:

The Dynamics 365 platform enables users to function at peak performance, ensuring that their data is secure. It provides valuable insights and visibility on business operations that help business achieve continued success.

Sign up for a free consultation with our CRM experts to learn to get your Dynamics 365 Marketing journey started. Our experts will reach out to you and guide you through every step.  The Voice license provides hosted phone capabilities and voice transcription, click to dial, and screen pop capabilities. The digital messaging add-on provides the same license as the chat license and provides the ability to converse via SMS. The digital messaging with a voice add-on provides all of the above functionality.