Microsoft Dynamics 365 for Marketing is the perfect out-of-the-box solution for solving numerous business objectives. Containing features that range from delivering marketing campaigns across multiple channels to aligning sales and marketing and nurturing leads into customers, Dynamics 365 for Marketing is a fully featured marketing suite. AlphaBOLD is a Microsoft Gold Dynamics Partner and the 2021 MSUS Partner Award Winner for Dynamics 365 Customer Service. We can help strengthen your marketing capabilities and expand your sales opportunities with our advanced industry knowledge and experience.
Dynamics 365 For Marketing Capabilities
| Multi-Channel Campaigns |
Lead Nurturing |
Event Management |
Insights and Reporting |
Unified Platform |
AI Capabilities |
|---|---|---|---|---|---|
|
Target the right prospects with customizable templates, dynamic campaigns, A/B Testing along with multi-channel campaigns. |
Orchestrate the customer journey for a more personalized effect along with direct integration with Microsoft Teams. |
Event Management includes multiple user-friendly tools like an in-built event portal. |
Gather insights from multiple real-time sources and integrate Microsoft Customer Voice tool for better reporting. |
Benefit from ready-built integration with other Dynamics 365 products with the unified platform. |
AI driven insights help in lead scoring and better marketing performance including features such as smart scheduling and spam score. |
| Multi-Channel Campaigns |
Lead Nurturing |
|---|---|
|
Target the right prospects with customizable templates, dynamic campaigns, A/B Testing along with multi-channel campaigns. |
Orchestrate the customer journey for a more personalized effect along with direct integration with Microsoft Teams. |
|
Event Management |
Insights and Reporting |
|---|---|
|
Event Management includes multiple user-friendly tools like an in-built event portal. |
Gather insights from multiple real-time sources and integrate Microsoft Customer Voice tool for better reporting. |
|
Unified Platform |
AI Capabilities |
|---|---|
|
Benefit from ready-built integration with other Dynamics 365 products with the unified platform. |
AI driven insights help in lead scoring and better marketing performance including features such as smart scheduling and spam score. |
Align Sales and Marketing
- Track and prioritize leads
- Improve marketing effectiveness
- Nurture leads and accounts
- Run business unit-level marketing
Make Smarter Decisions
- Develop rapid campaign assets
- Experiment and choose the right content
- Gain a better understanding of customer needs
Personalize Customer Experiences with AI
- Provide one-to-one personalized communications
- Orchestrate customer journey
- Design customer-led experiences
- Target the right audience
Easy to use adaptable platform
- Easily customize and extend the application
- Deliver seamless experiences across digital channels
- Easily integrate data and processes
Ready to start with Dynamics 365 For Marketing?
Get a personalized consultation for your project.
Why AlphaBOLD As Your Microsoft Dynamics Partner?
SEE WHAT OUR CLIENTS HAVE TO SAY ABOUT US
“We needed a partner to help us implement and configure our Dynamics CRM system. We chose AlphaBOLD based on their expertise within the Microsoft technology stack, as well as their thorough understanding of our industry, business model, and unique challenges. I would highly recommend the AlphaBOLD CRM team.”
JEFF SMITHIT DIRECTOR, JWC ENVIRONMENTAL 
"We needed tools that work fast and give us visibility into our internal processes, and needed our team to be able to access, manage, and review data easily. We also wanted to improve our order management and customer support, and that is exactly the reality we are living thanks to AlphaBOLD."
Phil Lubinski OwSenior Manager Customer Service | TaylorMade Golf Companyner & President - Inspire Fitness 
“Calpine is helping CCAs manage their customers better and offer them green energy alternatives.
Dynamics 365 enables Calpine to stay on top of all customer interactions and make this transition to
green energy easier. AlphaBOLD has helped Calpine materialize its vision to promote renewable energy
usage.”
George TheofanousManager, CCA Applications, Calpine Energy Solutions, LLC 
Previous
Next
Featured success stories
FAQ’s
Is Dynamics 365 Marketing available on-premises?
No. Dynamics 365 Marketing is only available online.
What are the service limits within Dynamics?
A detailed breakdown of the service limits within Dynamics can be found here:
https://docs.microsoft.com/en-us/dynamics365/marketing/fair-use-policy
https://docs.microsoft.com/en-us/dynamics365/marketing/fair-use-policy
Why should I upgrade my existing platform to MS Dynamics 365?
The Dynamics 365 platform enables users to function at peak performance, ensuring that their data is secure. It provides valuable insights and visibility on business operations that help business achieve continued success.
How do I get started?
Sign up for a free consultation with our CRM experts to learn to get your Dynamics 365 Marketing journey started. Our experts will reach out to you and guide you through every step.
The Voice license provides hosted phone capabilities and voice transcription, click to dial, and screen pop capabilities.
The digital messaging add-on provides the same license as the chat license and provides the ability to converse via SMS.
The digital messaging with a voice add-on provides all of the above functionality.
