Digitization is the new trend for the manufacturing industry
Industry 4.0 tools for your manufacturing business
Microsoft business applications for manufacturing
Empower your team with the insights and freedom they need to thrive by connecting your data, processes, and teams with intelligent business applications.
- DYNAMICS 365 SALES
- DYNAMICS 365 CUSTOMER SERVICE
- DYNAMICS 365 MARKETING
- DYNAMICS 365 FIELD SERVICE
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Track customers and orders
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Quote, order and invoice management
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Sales forecasting and reporting templates
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Mobile access for all the information
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Automation for late order tracking, freight amounts and shipment tracking
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Omni-channel customer service and ticket tracking
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Reduced call time and higher first call resolution
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Telephony integration for effective customer service
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Guided navigation to find information faster
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Knowledge base and bots for self-service
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Unified platform for marketing and sales
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AI driven personalized customer experience
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Holistic customer experience
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Real-time tracking for personalized journey
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Customer insights and AI based recommendations
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Reduce maintenance cost with predictive maintenance
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Easy insights for engineers to plan maintenance
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Automatically dispatch field agents for maintenance
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Determines total production capacity, order fulfillment and maintenance costs
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Corrective measures based upon data trends