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Proactive Managed Services for Your Business
Whether you’re an enterprise on the brink of digital transformation or a seasoned organization striving to maintain your competitive edge, AlphaBOLD’s managed services are tailor-made to guide you. AlphaBOLD provides comprehensive insights and hands-on support to ensure your tools and systems not only align with your business objectives but also propel you ahead. Dive in, explore the possibilities, and see how AlphaBOLD can elevate your operational efficiency, streamline processes, and catapult your ROI.
Ready to harness the power of next-gen technologies? Request a managed services consultation today.
Unlock the Full Potential of Your Digital Infrastructure
What are Managed Services?
Supported Solutions – From Microsoft 365, Dynamics 365 to Azure
What Does Support Include?
Technical Assistance: Prompt and expert technical support to address any issues or queries related to the supported products.
Performance Monitoring: Continuous monitoring of your systems to ensure optimal performance and efficiency.
Security Management: Implementing and managing security measures to safeguard your data and infrastructure.
Regular Updates and Patches: Keep your systems updated with the latest updates, patches, and improvements to enhance functionality and security.
Problem Resolution: Timely resolution of problems and glitches to minimize downtime and disruptions to your operations.
Consultation and Guidance: Expert advice and guidance to help you make informed decisions about your technology landscape.
Managed Services Plans For Businesses of All Sizes
Tailoring to Your Business Needs
Our Managed Services Plans are crafted to adapt and grow with your business. We understand that each business is unique; therefore, we provide the flexibility to customize the support and services you require.
Core Plan: The Foundation
The Core Plan is the solid foundation, ensuring essential support and assistance for your technology infrastructure. This plan includes fundamental services that guarantee smooth operations and basic maintenance, allowing you to focus on your core business activities.
Add-on Services for Enhanced Support and Scalability
To further enhance your support experience and optimize scalability, we offer a range of add-on services that can be seamlessly integrated into the Core Plan.
Why Choose AlphaBOLD as
Your Managed Service Partner?
Key Considerations For Selecting
A Managed Services Provider
Support Expertise & Experience
- What qualifications, certifications, or continuous training do your support personnel undergo?
- Can you provide testimonials or case studies demonstrating your team’s proficiency in handling Microsoft 365/ Dynamics 365 challenges?
- What’s your response time for critical IT issues?
- Do you offer 24/7 support?
- How do you prioritize and handle multiple client emergencies simultaneously?
Pricing & Packages
- How is your pricing structured for different service tiers or packages?
- Are there any hidden fees or additional costs we should know?
- What added value does each tier offer compared to the others?
- Do you offer customized pricing?
Data Security & Compliance
- How do you handle data breaches, and what is the recovery protocol?
- How do you stay updated with the latest security threats and compliance regulations?
- Can you assist us in achieving and maintaining industry-specific compliance standards?
Partnerships & Integrations
- Which leading tech vendors or software providers are you partnered with?
- How do you ensure the seamless integration of third-party solutions into our IT environment?
- Are there any existing partnerships benefiting our specific industry or business model?
Customization & Scalability
- How do your services adapt to fit our unique business needs and goals?
- As our business evolves, how can your services scale or pivot to meet our new requirements?
- How often do you reassess and adjust strategies based on a client’s growth or change in direction?